AMA 2017 highlights

Peter Barton, inEvidence

inEvidence's own Peter Barton shares his personal highlights from the days' event, touching on common themes and industry trends that are influencing the Customer Advocacy world.

Opening & introduction to AMA
Robin Hamilton, inEvidence

First we do things differently, then we do different things!
David Smith, Futurologist

The Connected Customer Story
Mariellen Couppee, Honeywell Aerospace

Five reasons to invest your time, not just money, in video stories
Farhad Ghoreishi, Aruba

The evolution of content consumption
Eileen D'ippolito, Citrix & Robin Hamilton, inEvidence

Workshop - Customer story content strategy - formats and channels
Eileen D'ippolito, Citrix

Get relevant or go home!
Nikki Dilley, Amdocs

Keeping it Real: Authentic Story Telling
Gary Barnett, Global Data

Special Projects: Empathy, Context and Magic
Clara Westaway

The AMA awards
Robin Hamilton & Melissa Talbot, inEvidence